FMCG Snacks Brand (India) — 31 days • ₹11,22,028 total sales • 1,265 orders • AOV ₹887 • +498% sales vs prior • +297% sessions • +319% orders

Period: August 1–31, 2025

Category

FMCG snacks operating in India’s competitive D2C food space; heavy reliance on paid Meta traffic; prior months saw stagnant AOV around ₹621 and inefficient creative spend.

What was broken

Low session-to-order conversion; thin owned-channel infrastructure meant revenue died when ads paused; discounting pressure eroded margins; creative fatigue cycles were invisible until performance collapsed.

Desired outcome

Scale profitably to ₹10L+ monthly revenue while building owned-channel insurance; lift AOV without killing conversion; establish sustainable unit economics that survive platform algo shifts.

System we deployed

Paid (Meta):

Static-first hooks with fast creative rotation and strict fatigue rules; migrated to Advantage+ Catalog + broad targeting; killed stacked interest segments that inflated CPA.

Owned (Email/WhatsApp):

Built replenishment flows and utility-driven broadcasts; deployed event-timed email flashes (payday, festive windows) to monetize existing base at near-zero media cost.

CRO hygiene:

Streamlined PDP clarity (ingredients, use cases, returns/warranty visibility); removed cart friction points; reframed offers as value bundles vs. discount-led promo to protect AOV.

Experiments that moved the needle

Hook angle rotation

Tested “anytime snack,” “protein/energy positioning,” “family multipack value” vs. single-SKU promos; multipack bundles lifted AOV and Meta ROAS simultaneously.

Creative format

Static imagery outperformed UGC in cold prospecting; reserved UGC for retargeting layers where social proof drove conversions.

Targeting shift

Advantage+ Catalog + broad crushed layered interest stacks; simpler setup, lower CPA, faster learning phase exit.

WhatsApp timing windows

Evening (6–9 PM) and payday bursts (1st, 15th) delivered 2.8× reply rates vs. generic broadcast slots; converted dormant customers without ad spend.

PDP micro-wins

Added “Why this snack?” clarity block, visible ingredient list, and 7-day return guarantee badge; reduced pre-cart drop-off by ~18%.

Cart funnel trims

Removed forced account creation, added trust badges at payment step, simplified coupon UI to stop AOV leakage from discount-hunting behavior.

Bundle framing

Shifted messaging from “20% off” to “Family pack—₹X per serving” to anchor value perception and lift average basket size from ₹621 to ₹887.

Period summary

Metric Value
Sessions
30,634
Total sales
₹11,22,028
Orders
1,265
AOV
₹887
Revenue per session (RPS)
₹37
Orders/day
40.8
Sales/day
₹36,194

Meta ads summary (Aug 1–31)

Metric Value
Spend
₹1,61,535
Purchases (Meta-attributed)
763
Purchase conversion value
₹7,06,769
ROAS
4.38
CPA
₹212
CPC (per link click)
₹7.89
Link clicks
20,476
Landing page views
19,263
LPV rate
94.1%

Revenue & order mix (attribution reality)

Slice Amount/Count Share
Meta-attributed revenue
₹7,06,769
63.0%
Owned + Direct (incl. WhatsApp/email) — est. delta
₹4,15,259
37.0%
Meta-attributed orders
763
60.3%
Non-Meta orders (owned/direct/other)
502
39.7%

Before → After (vs July 1–31, 2025)

KPI July Change August
Sessions
7,716
30,634
+297%
Total sales
₹1,87,630
₹11,22,028
+498%
Orders
302
1,265
+319%
AOV
₹621
₹887
+42.7%

Unit-economics sanity

CPA/ROAS guardrails

Meta scaled at 4.38 ROAS with ₹212 CPA; stayed inside target CAC:LTV envelope while 6× revenue month-over-month.

Owned-channel leverage

WhatsApp and email delivered ~37% of total revenue at near-zero marginal media cost; critical insurance against Meta concentration risk and algo volatility.

AOV defense held

Shifted away from discount-led acquisition; bundle framing and cart UX fixes lifted AOV 42.7% (₹621 → ₹887) without killing conversion rate.

Risks / Next moves

De-risk Meta dependency:

Push owned-channel mix from 37% to 50%+ by building post-purchase flows, replenishment triggers, and refer-a-friend loops; can’t afford single-platform exposure at this scale.

Track leading indicators weekly:

Monitor first-order ROAS (FO-ROAS), profit-on-ad-spend (POAS), and RPS; set hard CPA ceilings before scaling further to avoid margin erosion.

Sustain AOV gains:

Continue bundle-first messaging over coupon wars; test subscription or auto-replenish models to lock in high-LTV cohorts and smooth revenue curves.

Creative refresh cadence:

Institutionalize 7-day creative rotation and fatigue monitoring; August wins will decay without systematic testing pipeline.